FAQ

We currently accept PayPal, Shop Pay, Amazon Pay, G Pay, credit cards and secure payments!

Yes indeed! Our services are fully traceable on the website

We ship within the EU

Please contact us via the following email address or via the "Contact Us" button on this website. We are happy to accept returned products as long as they are in their original packaging and are not worn or damaged. Please note that we are responsible for the return shipping costs within Germany;we cannot refund you until we have received the product.

Please contact us via the email address below or the "Contact Us" button on this website, telling us the problem and attaching a photo of the malfunction or damage. Please rest assured that we take full responsibility for any errors or problems that we cause.

Please contact us via the email address below or the "Contact Us" button on this website. We ask that you carefully check the size before purchasing, so that we can deal with it according to the specific situation.

Simply select your style on the product page, then click the "Add to Cart" button, then follow the simple steps to complete your order. We'll prepare your order and notify you when it ships!

Orders are usually shipped within 1 to 3 business days. For international orders, the envelope takes an additional 1 week.

The number doesn't work. It may take 1-2 days for the tracking number to appear in the carrier's system. Sometimes the carrier may lose the order. If the waybill number is still invalid after a few days, please contact the carrier.

We adhere to the highest industry standards to protect your personal information during your checkout and purchase. Your credit card information is encrypted during transmission using Secure Sockets Layer (SSL) technology, a technology widely used on the Internet to process payments. Your credit card details will only be used to complete the requested transaction and will not be stored thereafter.

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