You can return the goods received without giving a reason within two weeks) (1)
by returning the goods. The period begins at the earliest with receipt of the goods
and this instruction. Only for goods that cannot be shipped as a parcel (e.g. B. for bulky goods)
you can also request the return in text form, e.g. B. by letter,
explain fax or email. To meet the deadline, the timely dispatch of the
goods or the return request. In any case, the return will be made to our
cost and risk. The return or the return request must be sent to: (2)
In the case of an effective return, the mutually received benefits
to be returned and, if drawn uses (e.g. B. Benefits of use) to publish.
In case of deterioration of the goods, compensation can be demanded. This does not apply if
the deterioration of the goods exclusively on their examination - as you see in the
store would have been possible - is due. By the way, you can
Avoid liability for compensation by not using the goods like an owner
and refrain from doing anything that impairs their value.
Financed Business (5)
(Place), (Date), (Signature of the consumer) (6)
(1) If the instruction is only communicated after the conclusion of the contract, the addition in brackets reads
(2) Insert: name/company and summonable address of the return addressee.
In addition, the fax number, e-mail address and/or if
the consumer sends confirmation of his return request to the entrepreneur
also receives an Internet address.
(3) The note can be added here: "It is also possible to return packaged goods
to (insert): name/company and telephone number of a shipping point) which the
Goods picked up from you."
(4) The note can be added here: "In the event of a return request, the goods will be
picked you up."
(5) The following reference to financed transactions can be omitted if a
related business does not exist: "You got this contract through a loan
financed and if you make use of your right of return, you are also entitled to the
Loan agreement no longer bound if both contracts are an economic entity
the picture. This is particularly likely if we are your lender at the same time
or if your lender decides to finance our cooperation
served. If we receive the loan when the revocation or return takes effect
has already been received, you can not only contact us for the reversal,
but also to your lender."
(6) Place, date and signature bar can be omitted. In this case, this information
either by the words "End of Returns Policy" or by the words "Your
(insert): company of entrepreneur)" to replace."